Privacy Policy

Company Name: Unum Centrum Group LLC, doing business as OneSpot Automated Marketing Solutions
Website: https://onespot.pro
Contact Email: [email protected]
Phone: (888) 828-2608
Address: 30 N Gould St, Ste N, Sheridan, WY 82801

1. Introduction

OneSpot Automated Marketing Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information, including communications via SMS and other channels.

2. Description of Services

We provide business automation and digital marketing support services, including CRM implementation, AI-powered customer communication systems, workflow automation, website development, virtual assistant services, and consulting to improve business operations and customer engagement.

3. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Business information
• Appointment details
• Payment information (processed securely via third-party providers)
• Communication preferences

Information is collected when you:

• Submit forms on our website
• Schedule a demo or consultation
• Subscribe to SMS or email communications
• Communicate with us via phone, email, chat, or SMS

4. How We Use Your Information

We use collected information to:

• Provide and deliver our services
• Process transactions and manage billing
• Schedule appointments and onboarding
• Send service-related communications and updates
• Provide customer support
• Send marketing communications (only with consent)
• Improve our services and user experience
• Comply with legal and regulatory requirements

5. Billing, Payments, and Financial Information

Our services may include one-time setup fees and recurring subscription charges.

• Payments are processed securely through third-party payment processors.
• We do not store full payment card details on our servers.
• By submitting payment information, you authorize charges in accordance with your selected services and billing terms.

6. Refund & Cancellation Policy

Due to the nature of digital services:

• Setup fees are non-refundable once services have begun.
• Subscription fees are non-refundable once billed.

You may cancel services at any time by contacting us at:
📧 [email protected]

Cancellations must be submitted prior to the next billing cycle to avoid future charges. Services remain active through the end of the current billing period.

7. Delivery of Services

Our services are delivered digitally and may include:

• CRM setup and configuration
• AI system deployment
• Automation workflows
• Website development and updates
• Virtual assistant services

Service delivery timelines vary depending on project scope and client onboarding requirements.

8. SMS Opt-In & Communications

When you provide your phone number and consent to receive SMS communications:

• You agree to receive messages related to appointments, service updates, customer support, account notifications, and marketing (if opted-in).
• Message frequency varies based on interaction.
• Message and data rates may apply.

SMS consent is obtained through:

• Website forms with explicit opt-in language
• Appointment booking forms
• Direct written or electronic consent

We do not send SMS messages without user consent.

9. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP.

After opting out, you will receive a confirmation and will no longer receive messages.

For assistance, reply HELP, or contact:
📧 [email protected]
📞 (888) 828-2608

10. Mobile Information Sharing

We respect your privacy.

Mobile information (including phone numbers) will not be shared, sold, rented, or distributed to third parties for marketing purposes.

We may share information with trusted service providers solely to deliver our services (e.g., CRM systems, messaging platforms), under strict confidentiality obligations.

11. Data Security & Protection

We implement reasonable technical and administrative safeguards to protect your information, including:

• Secure servers and encryption protocols
• Restricted access to sensitive data
• Use of reputable third-party providers
• Ongoing monitoring for vulnerabilities

While no system is completely secure, we take commercially reasonable measures to protect your data.

12. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website usage
• Improve performance
• Customize user experience

You may disable cookies through your browser settings.

13. Third-Party Services

We may use third-party platforms for:

• Payment processing
• SMS and communication delivery
• CRM and automation tools
• Analytics and performance tracking

These providers are required to protect your information and use it only for authorized purposes.

14. User Rights – Access & Deletion

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data

To exercise these rights, contact:
📧 [email protected]
📞 (888) 828-2608

We will respond within a reasonable timeframe.

15. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of any updates.

16. Contact Information

For questions regarding this Privacy Policy or our data practices, please contact:

OneSpot Automated Marketing Solutions
📧 [email protected]
📞 (888) 828-2608
📍 30 N Gould St, Ste N, Sheridan, WY 82801