Terms of Service

Company Name: Unum Centrum Group LLC, doing business as OneSpot Automated Marketing Solutions

1. Acceptance of Terms

By accessing or using our services, including our website, software, and SMS communications, you agree to be bound by these Terms of Service. If you do not agree, you should not use our services.

2. Description of Services

OneSpot Automated Marketing Solutions provides business automation, CRM implementation, AI-powered customer communication systems, workflow automation, website development, virtual assistant services, and related consulting services designed to improve business operations and customer engagement.

3. Billing & Payment Terms

Our services may include both one-time setup fees and recurring subscription fees.

• Setup Fees: A one-time onboarding and implementation fee is charged at the time of purchase.
• Subscription Fees: Monthly service fees are billed in advance on a recurring basis.
• Payment Authorization: By purchasing our services, you authorize us to charge your selected payment method for all applicable fees.
• Late or Failed Payments: Services may be suspended or terminated if payment is not successfully processed.

All fees are listed in U.S. dollars unless otherwise stated.

4. Refund Policy

Due to the nature of digital services and implementation work:

• Setup fees are non-refundable once services have commenced.
• Monthly subscription fees are non-refundable once billed.

If you have concerns regarding billing, you must contact us prior to your next billing cycle.

5. Cancellation Policy

You may cancel your subscription at any time by providing written notice to:
📧 [email protected]

• Cancellations must be submitted prior to your next billing date to avoid additional charges.
• Upon cancellation, services will remain active until the end of the current billing period.
• No prorated refunds are provided for partial billing periods.

6. Delivery of Services

Services are delivered digitally and may include:

• CRM system setup and configuration
• AI assistant deployment
• Automation workflows
• Website development and updates
• Virtual assistant services

Delivery timelines vary depending on the scope of work and are typically initiated within a reasonable timeframe after onboarding and receipt of required client information.

7. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from OneSpot.

Types of Messages You May Receive:

• Appointment confirmations and reminders
• Service-related notifications
• Customer support messages
• Account updates
• Marketing or promotional messages (if opted-in)

Message frequency varies based on user interaction.

8. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP.

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages.

For assistance, reply HELP, or contact us at:
📧 [email protected]
📞 (888) 828-2608

9. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

10. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

11. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use services in compliance with applicable laws
• Not misuse, disrupt, or interfere with our systems or services

12. Limitation of Liability

To the fullest extent permitted by law, OneSpot Automated Marketing Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

13. Age Requirement

You must be at least 18 years old to use our services or opt in to SMS communications. By using our services, you confirm that you meet this requirement.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms or our services, please contact:

OneSpot Automated Marketing Solutions
📧 [email protected]
📞 (888) 828-2608
📍 30 N Gould St, Ste N, Sheridan, WY 82801

16. Supported Payment Methods

We accept major credit cards including Visa, Mastercard, American Express, and Discover.