Fill Your Caseload. Keep Your Caregivers. Automate the Office.
The all-in-one growth and operations engine for home care & home health agencies — AI call handling, faster intake, a HIPAA-compliant CRM with a signed BAA, managed virtual assistants, and done-for-you advertising. All working alongside the system you already use.
14-day money-back guarantee · Built for franchise & independent home care agencies · Works alongside AxisCare, WellSky, ClearCare & more
You Got into Care to Help People — Not to Chase Referrals and Cover the Phones.
Most agencies don't lose growth to a lack of demand. They lose it in the gaps: the call that went to voicemail, the referral that went cold, the applicant who ghosted. Here's where it leaks:
- Referrals going cold because no one answered or followed up fast enough
- After-hours calls from families in crisis landing in voicemail
- Caregiver applicants ghosting between application and first shift
- Intake, authorizations & documents scattered across email and spreadsheets
- Office staff buried in data entry instead of building referral relationships
- No consistent marketing engine bringing in private-pay clients
One System to Grow Your Agency and Run Your Back Office
Every tool below is set up, branded, and managed for you — and connects to the CRM and phone numbers you already have. Already in a franchise? CareSolutions complements the tools your franchise provides; it doesn't replace them.
HIPAA-Compliant CRM
A secure CRM that runs in tandem with your current system of record, with a signed Business Associate Agreement (BAA) so PHI is handled the right way.
BAA IncludedAI Front Desk
AI that answers website inquiries, replies to emails and SMS, and follows up on every referral instantly — so no lead waits and no family is left on hold.
Calls · Web · Email · SMS Try the Voice AI →Business Phone & IVR
A professional business phone system with a smart IVR and Voice AI that greets, routes, screens, and books — 24/7, including after hours and weekends.
Voice AI Call Handling Try the Voice AI →Intake & Servicing Pipelines
Visual pipelines for client applications, intake, assessments, authorizations, and ongoing servicing — so nothing slips between referral and first shift.
Application → Intake → ServiceManaged Virtual Assistants
Elite, vetted virtual assistants placed and managed by OneSpot to handle scheduling, intake follow-up, applicant outreach, and admin — at a fraction of in-house cost.
Placed & Managed For YouClient Acquisition & Ads
Done-for-you advertising and lead management that fills your pipeline with private-pay families and qualified caregiver applicants — tracked end to end.
Ads + Lead ManagementDon't Take Our Word for It — Hear the AI Answer.
Click below and our Voice AI will ask you a few quick questions — exactly the way it would greet and qualify a family or referral source calling your agency. Talk to it like it's a real call.
Call the Voice AI — (888) 828-8414Call now and have a real conversation — it answers, qualifies, and books just like it would for your business.
Your CRM Stays. We Add the Growth Layer on Top.
You've already invested in a system of record. CareSolutions doesn't rip it out — it sits alongside it as your marketing, communication, and intake layer, so your team keeps working the way they know while every new lead, message, and follow-up runs on autopilot.
- Signed Business Associate Agreement — PHI handled compliantly
- Secure messaging, forms, and document capture
- Connects alongside your existing care-management platform
- One inbox for calls, SMS, email, and web chat
Works alongside AxisCare · WellSky · ClearCare · AlayaCare · Generations · Smartcare & more.
Why "Compliant," Not "Certified"
There is no government "HIPAA certification" for software — any vendor claiming it should raise a flag. What actually protects your agency is a signed BAA and compliant handling of protected health information. That's exactly what we provide, and we'll put it in writing before you ever load a client record.
Get StartedUp and Running in Days, Not Months
Discovery
A short call to map your referral sources, intake flow, and the CRM and phone numbers you already use.
Connect
We sign your BAA, stand up your HIPAA-compliant CRM, and connect it alongside your system of record.
Launch
AI call handling, IVR, pipelines, and your managed VA go live — branded to your agency.
Grow
Optional advertising fills your pipeline while we track every lead, call, and conversion.
Choose Your Plan. Add What You Need.
No long-term contracts. Every plan is backed by our 14-day money-back guarantee — and your setup fee is waived when you start today.
Essentials
$997 setup (Waived if You Start Today)
Everything you need to capture, manage, and convert every lead and referral.
- HIPAA-compliant CRM workspace
- Business phone + IVR menu
- Unified inbox: SMS, email & web chat
- Client application & intake pipelines
- Review & reputation management
- Automated follow-up workflows
Pro · AI-Powered
$1,997 setup (Waived if You Start Today)
Everything in Essentials, plus AI that works your phones and follow-ups 24/7.
- Everything in Essentials
- Voice AI call handling, 24/7
- AI web, email & SMS responder
- AI-driven referral & applicant follow-up
- Advanced servicing pipelines
- Reporting & conversion analytics
Custom
Tailored plan & pricing
For multi-location agencies, larger teams, or anyone who needs a custom build, added seats, or specialized services.
- Everything in Pro
- Multi-user / team setup
- Custom integrations & workflows
- Dedicated account management
- Volume & partner pricing
OneSpot EMVA™ — Elite Managed Virtual Assistant Placement
Add a trained, fully-managed virtual assistant to your team — without the hiring, payroll, or HR. We source, vet, train, supervise, and manage them. You just hand off the work.
- They're our team, not your payroll — no W-2, benefits, or employer liability
- We recruit, train, onboard & quality-control every VA
- Underperforming? We handle coaching and free replacements
- Dedicated Account Manager · escalations answered within 24 hours
- Secure by default — MFA, password managers, no credential sharing
- Perfect for intake follow-up, scheduling, caregiver recruiting & admin
for 40 hrs/week · scoped to your hours via a simple Statement of Work
Request a VA MatchOneSpot Ads Manager
Done-for-you client & caregiver acquisition. Minimum ad spend $1,500/mo; we recommend $3,000/mo (~$100/day) for steady pipeline.
HIPAA-Compliant CRM Connect
Add-on when you need your CRM connected alongside an existing care-management platform, with a signed BAA.
All plans are month-to-month. Mix and match add-ons as your agency grows.
Know Another Agency That Needs This? Get Paid — Generously.
Our best clients come from people who already trust us. So we share the upside. Refer a home care or home health agency, and when they become a client, you both win.
Cash to you for every referred agency that becomes a paying client (after 60 days active).
Recurring — earn 5% of their monthly plan for as long as they stay a client. Real residual income.
Setup fee for the agency you refer — their onboarding fee is waived as a thank-you from you.
No cap on referrals. Payouts begin once your referral completes 60 days as an active client.
Built for How Home Care Actually Runs
"Intake calls get answered instantly now, even overnight — we've converted more inquiries into clients, and families notice the responsiveness."
"Recruiting caregivers was our biggest bottleneck. The automated screening and follow-up keeps applicants warm and we're filling shifts faster."
Frequently Asked
Do I have to replace my current CRM?
Is this really HIPAA compliant?
Will the AI ever touch patient care or clinical decisions?
What does the managed Virtual Assistant do?
How is the advertising priced?
Am I locked into a contract?
How fast can we launch?
The Home Care Intake & Caregiver-Recruiting Playbook.
Not ready to start yet? Grab our free guide — the intake and recruiting systems top agencies use to win more referrals and stop losing caregiver applicants.
- Respond to referrals before they go to another agency
- Caregiver follow-up that stops applicant ghosting
- Intake scripts that convert inquiries into clients
Ready now instead? See plans & get started →
Send Me the Free Guide
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