Fill Your Schedule. Cut No-Shows. Automate the Front Desk.
The all-in-one growth and operations engine for medical practices — AI call handling, online scheduling, a HIPAA-compliant CRM with a signed BAA, automated reminders & recalls, managed virtual assistants, and done-for-you advertising. All working alongside the EHR/PM system you already use.
14-day money-back guarantee · Built for solo & multi-provider practices · Works alongside Jane, Tebra, athenahealth & more
You Went into Medicine to Treat Patients — Not to Cover the Phones.
Most practices don't lose growth to a lack of demand. They lose it in the gaps: the call that went to voicemail, the no-show that wasn't filled, the patient who was never recalled. Here's where it leaks:
- New-patient calls going to voicemail — and to the practice down the street
- After-hours appointment requests landing in voicemail
- No-shows and last-minute cancellations leaving gaps in the schedule
- Patients overdue for recalls & follow-ups never getting contacted
- Front desk buried in calls instead of caring for patients
- No consistent marketing engine bringing in new patients
One System to Grow Your Practice and Run Your Front Office
Every tool below is set up, branded, and managed for you — and connects to the EHR and phone numbers you already use.
HIPAA-Compliant CRM
A secure CRM that runs in tandem with your current system of record, with a signed Business Associate Agreement (BAA) so PHI is handled the right way.
BAA IncludedAI Front Desk
AI that answers patient calls, replies to web inquiries and SMS, and follows up instantly — so no new patient hits voicemail and no caller is left on hold.
Calls · Web · Email · SMS Try the Voice AI →Business Phone & IVR
A professional business phone system with a smart IVR and Voice AI that greets, routes, screens, and books patients — 24/7, including after hours and weekends.
Voice AI Call Handling Try the Voice AI →Scheduling, Intake & Recall Pipelines
Visual pipelines for new-patient intake, scheduling, reminders, and recalls — so no appointment or follow-up slips through the cracks.
Intake → Appt → RecallManaged Virtual Assistants
Elite, vetted virtual assistants placed and managed by OneSpot to handle scheduling, intake, insurance-verification follow-up, and admin — at a fraction of in-house cost.
Placed & Managed For YouPatient Acquisition & Ads
Done-for-you advertising and lead management that fills your schedule with new patients — tracked end to end.
Ads + Lead ManagementDon't Take Our Word for It — Hear the AI Answer.
Click below and our Voice AI will ask you a few quick questions — exactly the way it would greet and qualify a patient calling your practice. Talk to it like it's a real call.
Call the Voice AI — (888) 828-8414Call now and have a real conversation — it answers, qualifies, and books just like it would for your business.
Your EHR Stays. We Add the Growth Layer on Top.
You've already invested in an EHR. MedSolutions doesn't rip it out — it sits alongside it as your marketing, communication, and front-desk layer, so your team keeps working the way they know while every new patient, message, and follow-up runs on autopilot.
- Signed Business Associate Agreement — PHI handled compliantly
- Secure messaging, forms, and document capture
- Connects alongside your existing EHR / practice-management system
- One inbox for calls, SMS, email, and web chat
Works alongside Jane · Tebra (Kareo) · athenahealth · SimplePractice · Practice Fusion & more.
Why "Compliant," Not "Certified"
There is no government "HIPAA certification" for software — any vendor claiming it should raise a flag. What actually protects your practice is a signed BAA and compliant handling of protected health information. That's exactly what we provide, and we'll put it in writing before you ever load a patient record.
Get StartedUp and Running in Days, Not Months
Discovery
A short call to map your patient flow, scheduling, and the EHR and phone numbers you already use.
Connect
We sign your BAA, stand up your HIPAA-compliant CRM, and connect it alongside your EHR.
Launch
AI call handling, IVR, pipelines, and your managed VA go live — branded to your practice.
Grow
Optional advertising fills your schedule while we track every call, booking, and conversion.
Choose Your Plan. Add What You Need.
No long-term contracts. Every plan is backed by our 14-day money-back guarantee — and your setup fee is waived when you start today.
Essentials
$997 setup (Waived if You Start Today)
Everything you need to capture, manage, and convert every lead and referral.
- HIPAA-compliant CRM workspace
- Business phone + IVR menu
- Unified inbox: SMS, email & web chat
- Scheduling, intake & recall pipelines
- Review & reputation management
- Automated follow-up workflows
Pro · AI-Powered
$1,997 setup (Waived if You Start Today)
Everything in Essentials, plus AI that works your phones and follow-ups 24/7.
- Everything in Essentials
- Voice AI call handling, 24/7
- AI web, email & SMS responder
- AI-driven reminders, recalls & reviews
- Advanced scheduling & recall pipelines
- Reporting & conversion analytics
Custom
Tailored plan & pricing
For multi-provider practices, groups & clinics that need a custom build, added seats, or specialized services.
- Everything in Pro
- Multi-user / team setup
- Custom integrations & workflows
- Dedicated account management
- Volume & partner pricing
OneSpot EMVA™ — Elite Managed Virtual Assistant Placement
Add a trained, fully-managed virtual assistant (think medical front-desk / scheduler) to your team — without the hiring, payroll, or HR. We source, vet, train, supervise, and manage them. You just hand off the work.
- They're our team, not your payroll — no W-2, benefits, or employer liability
- We recruit, train, onboard & quality-control every VA
- Underperforming? We handle coaching and free replacements
- Dedicated Account Manager · escalations answered within 24 hours
- Secure by default — MFA, password managers, no credential sharing
- Perfect for scheduling, intake, insurance follow-up & admin
for 40 hrs/week · scoped to your hours via a simple Statement of Work
Request a VA MatchOneSpot Ads Manager
Done-for-you new-patient acquisition. Minimum ad spend $1,500/mo; we recommend $3,000/mo (~$100/day) for steady patient flow.
HIPAA-Compliant CRM Connect
Add-on when you need your CRM connected alongside an existing EHR / practice-management system, with a signed BAA.
All plans are month-to-month. Mix and match add-ons as your practice grows.
Know Another Practice That Needs This? Get Paid — Generously.
Our best clients come from people who already trust us. So we share the upside. Refer a practice or provider, and when they become a client, you both win.
Cash to you for every referred practice that becomes a paying client (after 60 days active).
Recurring — earn 5% of their monthly plan for as long as they stay a client. Real residual income.
Setup fee for the practice you refer — their onboarding fee is waived as a thank-you from you.
No cap on referrals. Payouts begin once your referral completes 60 days as an active client.
Built for How Medical Practices Actually Run
"No-shows used to wreck our schedule. Automated reminders and easy rebooking cut them dramatically, and the front desk finally has breathing room."
"The recall system brings patients back in for the visits they'd forgotten about. It's added steady revenue without adding staff."
Frequently Asked
Do I have to replace my current CRM?
Is this really HIPAA compliant?
Will the AI ever touch patient care or clinical decisions?
What does the managed Virtual Assistant do?
How is the advertising priced?
Am I locked into a contract?
How fast can we launch?
The Patient Booking & Recall Playbook.
Not ready to start yet? Grab our free guide — the front-desk and recall systems top practices use to book more new patients and cut no-shows.
- Answer every new-patient call (stop losing them to voicemail)
- Reminder & recall sequences that cut no-shows
- Review & reputation systems that win more patients
Ready now instead? See plans & get started →
Send Me the Free Guide
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