MedSpaSolutions by OneSpot | AI Booking & Client Retention for Med Spas
MedSpaSolutions by OneSpot

Keep Your Treatment Calendar Full.

MedSpaSolutions gives med spas an AI front desk that responds to every inquiry, books treatments, and rebooks clients 24/7, running alongside the booking software you already use — so you turn more inquiries into appointments and more clients into regulars.

14-day money-back guarantee · No long-term contracts · Works with Boulevard, Vagaro, Mindbody & more

Every Inquiry Answered, 24/7 24/7 AI Call & Text Works With Your Booking Software Automated Rebooking US-Managed Assistants 14-Day Money-Back Guarantee
The Real Bottleneck

You're With Clients — Not Glued to the Phone.

Most med spas don't lose revenue to a lack of demand. They lose it to inquiries that sit unanswered and clients who never get rebooked. Here's where it leaks:

  • Inquiries from ads & socials going cold before anyone replies
  • After-hours booking requests hitting voicemail
  • Clients who never get rebooked for their next treatment
  • No-shows and open chairs you can't backfill fast enough
  • Front desk buried in DMs, texts, and calls
  • No steady flow of new treatment bookings
What MedSpaSolutions Does

One System to Book the Treatment, Rebook the Client & Fill the Calendar

Every tool below is set up, branded, and managed for you — and connects to the CRM and phone numbers you already use.

AI Front Desk

AI that replies to every inquiry — DM, web, text & call — in seconds, answers treatment questions, and books appointments 24/7.

Calls · Web · DM · SMS 🎧 Try the Voice AI →

Voice AI & IVR

A business phone system with Voice AI that answers and routes calls, handles overflow and after-hours, and books treatments straight onto your calendar — 24/7.

Voice AI Call Handling 🎧 Try the Voice AI →

Rebooking & Client Reactivation

Automatically rebooks clients for their next treatment, runs membership & package nurture, and wins back lapsed clients.

Rebooking Engine

Consult, Treatment & Membership Pipelines

Visual pipelines that track every client from inquiry through consult, treatment, and rebooking — so no client falls off.

Inquiry → Consult → Rebook

Managed Front-Desk Coordinator (VA)

An elite, vetted virtual assistant — placed and managed by OneSpot — to answer inquiries, follow up on consults, rebook clients, and handle admin like a spa coordinator, at a fraction of the cost.

Placed & Managed For You

New-Client Treatment Ads

Done-for-you advertising and lead management that fills your calendar with new treatment clients — captured, routed, and followed up automatically.

Ads + Lead Management
Hear It for Yourself

Don't Take Our Word for It — Hear the AI Answer.

Click below and our Voice AI will ask you a few quick questions — exactly the way it would greet and book a client calling your spa. Talk to it like it's a real call.

📞 Call the Voice AI — (888) 828-8414

Call now and have a real conversation — it answers, qualifies, and books just like it would for your business.

CRM Connect

Your CRM Stays. We Make It Respond Instantly.

You've already built your spa on the booking software you trust. MedSpaSolutions doesn't replace it — it sits alongside it as your inquiry-answering and communication layer, so every inquiry gets a response while your software stays your source of truth.

  • Instant reply to every DM, web & phone inquiry
  • One inbox for calls, SMS, email, and web chat
  • Two-way sync of contacts & activity where supported
  • Smart routing for new inquiries vs. existing & lapsed clients

Works alongside Boulevard · Vagaro · Mindbody · Aesthetic Record · Zenoti & more.

Speed Books the Appointment

Clients comparing spas book with whoever replies first — every slow response is a booking lost to another clinic. MedSpaSolutions answers and books instantly, day or night.

Get Started
How It Works

Up and Running in Days, Not Months

1

Discovery

A short call to map your lead sources, your follow-up, and the CRM and numbers you already use.

2

Connect

We stand up your MedSpaSolutions workspace and connect it alongside your booking software and phone numbers.

3

Launch

AI call & text, IVR, pipelines, and your managed assistant go live — branded to you.

4

Grow

Optional ads fill your pipeline while we track every lead, call, and conversion.

Simple, Transparent Pricing

Choose Your Plan. Add What You Need.

No long-term contracts. Every plan is backed by our 14-day money-back guarantee — and your setup fee is waived when you start today.

Essentials

$397/mo

$997 setup  (Waived if You Start Today)

Everything you need to answer, book, and rebook every client.

  • Med spa CRM workspace
  • Business phone + IVR menu
  • Unified inbox: SMS, email & web chat
  • Consult, treatment & membership pipelines
  • Review & reputation management
  • Automated follow-up workflows
Get Started

Custom

Let's Talk

Tailored plan & pricing

For multi-location spas, franchises & larger practices that need a custom build, added seats, or specialized services.

  • Everything in Pro
  • Multi-user / team setup
  • Custom integrations & workflows
  • Dedicated account management
  • Volume & partner pricing
Contact Us
★ Our Most-Requested Service

OneSpot EMVA™ — Elite Managed Virtual Assistant Placement

Add a trained, fully-managed assistant (think spa coordinator) to your team — without the hiring, payroll, or HR. We source, vet, train, supervise, and manage them. You just hand off the work.

  • They're our team, not your payroll — no W-2, benefits, or employer liability
  • We recruit, train, onboard & quality-control every assistant
  • Underperforming? We handle coaching and free replacements
  • Dedicated Account Manager · escalations answered within 24 hours
  • Secure by default — MFA, password managers, no credential sharing
  • Perfect for answering inquiries, consult follow-up & rebooking
Starting At
$1,260/mo

for 40 hrs/week · scoped to your hours via a simple Statement of Work

Request a VA Match

OneSpot Ads Manager

$497/mo + ad spend

Done-for-you new-client treatment lead generation. Minimum ad spend $1,500/mo; we recommend $3,000/mo (~$100/day) for a steady flow of new clients.

CRM Connect

$399/mo or $269/mo billed annually

Add-on when you want MedSpaSolutions connected alongside an existing spa booking platform with smart inquiry routing.

All plans are month-to-month. Mix and match add-ons as your business grows.

The OneSpot Referral Program

Know Another Med Spa Owner Who Needs This? Get Paid — Generously.

Our best clients come from people who already trust us. So we share the upside. Refer a spa or practice, and when they become a client, you both win.

$500

Cash to you for every referral that becomes a paying client (after 60 days active).

5%

Recurring — earn 5% of their monthly plan for as long as they stay. Real residual income.

$0

Setup fee for the owner you refer — their onboarding fee is waived as a thank-you from you.

Refer a Spa

No cap on referrals. Payouts begin once your referral completes 60 days as an active client.

What Spa Owners Say

Built for How Med Spas Actually Run

"[Replace with a real quote from a med spa client — e.g. how AI inquiry response stopped bookings from going to another clinic, or how many treatments got booked after hours.]"

First Name L.Owner · Med Spa

"[Replace with a real quote — e.g. how automated rebooking lifted repeat revenue, or what the managed coordinator freed up.]"

First Name L.Practice Manager · Aesthetics

↑ Placeholder quotes — swap in real testimonials before publishing.

Questions

Frequently Asked

Do I have to replace my current CRM?
No. MedSpaSolutions runs alongside the booking software you already use (Boulevard, Vagaro, Mindbody, Aesthetic Record, and others). It adds inquiry answering and communication on top — your software stays your source of truth.
How fast does it respond to inquiries?
In seconds. The moment an inquiry comes in from a DM, your website, or an ad, the AI replies by text and/or voice and books the appointment — so you're first to respond, even at 11pm.
Will the AI give medical advice?
No. It's branded to your spa and transparent that it's an assistant. It answers general questions, shares treatment info, and books consults & appointments — it never gives medical advice; clinical questions are routed to your team.
What does the managed assistant do?
Your spa coordinator is vetted, placed, and managed by OneSpot to answer inquiries, follow up on consults, rebook clients, and handle admin — so your team stays focused on treatments.
How is the advertising priced?
The OneSpot Ads Manager is $497/mo for management, plus your ad spend (paid to the platforms). Minimum spend is $1,500/mo; we recommend $3,000/mo (about $100/day) for a steady flow of new treatment clients.
Am I locked into a contract?
No long-term contracts. Plans are month-to-month, and you can start with a free 14-day trial.
Free Guide

The Med Spa Booking & Rebooking Playbook.

Not ready to start yet? Grab our free guide — the systems top med spas use to reply to every inquiry, book more treatments, and keep clients coming back.

  • How to reply to every inquiry before they book elsewhere
  • Rebooking sequences that keep clients coming back
  • Membership & package nurture that lifts revenue

Ready now instead? See plans & get started →

Send Me the Free Guide

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